Case studies

Representative examples of the identity challenges we solve and the outcomes we help our clients achieve. Client names are withheld to respect confidentiality.

Manufacturing

Streamlining access certification for a global manufacturer

Challenge: Quarterly access reviews took weeks of manual effort across spreadsheets, and auditors struggled to validate segregation-of-duties controls.
Solution: We deployed an identity governance platform with automated recertification and fine-grained segregation-of-duties policies, integrated with the client's HR and ERP systems.
Results: Cut the manual effort behind quarterly access reviews
Enabled internal audit to validate controls far more quickly
Eliminated orphaned accounts left behind by role and HR changes

Healthcare

Reducing phishing-related compromises for a healthcare network

Challenge: Clinicians faced repeated logins and password fatigue, while phishing attacks led to frequent account compromises.
Solution: We implemented single sign-on and adaptive MFA that steps up authentication only when risk signals warrant it, preserving clinician productivity.
Results: Sharply reduced phishing-related account compromises
Removed the repeated logins that frustrated clinical staff
Strengthened security posture without slowing patient care

Energy and Utilities

Curbing standing privileged access for a utilities operator

Challenge: Administrators held broad, permanent access to critical systems, with little visibility into privileged session activity.
Solution: We introduced credential vaulting, just-in-time elevation, and full session recording for administrative access.
Results: Significantly reduced standing privileged access
Brought administrative access under continuous monitoring
Accelerated the path to compliance

Retail

Consolidating fragmented identity systems for a global retailer

Challenge: Fragmented identity systems acquired through growth and acquisitions blocked omnichannel initiatives and inflated operating costs.
Solution: Following a focused assessment, we delivered a multi-year roadmap and led the consolidation of identity stores onto a unified platform.
Results: Consolidated fragmented identity stores onto a unified platform
Lowered ongoing IAM operating costs
Unblocked omnichannel customer initiatives

Financial Services

Making audit preparation repeatable for a fintech

Challenge: Preparing for PCI DSS and SOC 2 audits required weeks of manual evidence gathering and last-minute remediation.
Solution: We implemented a continuous compliance dashboard that maps controls to identity data and collects evidence automatically.
Results: Reduced the back-and-forth cycles with auditors
Eliminated last-minute remediation before audits
Lowered ongoing compliance effort for the security team

Life Sciences

Accelerating partner onboarding for a pharmaceutical firm

Challenge: Onboarding research partners across AWS, Azure, and Google Cloud took weeks and risked inconsistent, over-provisioned access.
Solution: We implemented identity federation and automated role-based provisioning across all three cloud providers.
Results: Dramatically accelerated partner onboarding across clouds
Enforced least-privilege access consistently across clouds
Met GxP compliance requirements

Education

Automating student and staff identity for a university

Challenge: Each term, manually creating and disabling accounts for large populations of students and staff delayed access and left dormant accounts active long after enrollment ended.
Solution: We implemented automated, policy-driven identity lifecycle management integrated with the student information and HR systems, with single sign-on across campus applications.
Results: Automated account provisioning at the start of each term
Automatically disabled dormant accounts at the end of enrollment
Gave students and staff single sign-on across campus systems

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